Shipping policy
Delivery
All the items at Belkovna are designed and produced in Indonesia. Deliveries within Indonesia will normally be quicker than international, depending on the destination address. At the moment Belkovna trusts DHL express all the deliveries.
FOR FASHION PURCHASES
Indonesia - delivery within 1 - 3 business days
Please note:
- All orders are dispatched from our warehouse located in Bali, Indonesia.
We endeavor to prepare your purchase within 48 hours of order placement.
if your basket has at least one made-to-measure item - entire order will be delivered once customized item is ready
Deliveries are processed only during working hours from Monday to Friday.
As delivery is proceeded you will be provided by tracking number.
Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.
- To ensure you receive your order safely and successfully, all our parcels must be signed upon delivery. If no one is home to sign for your delivery, your package will be taken to the nearest sort facility and you will be able to reschedule a new delivery date with DHL.
- Please do not use PO box delivery addresses.
- Please remember to specify levels or unit numbers.
- Humans Bali Brend Store will not be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons.
International Taxes & Duties:
- Please be aware that if you are purchasing online from outside Indonesia, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
Humans Bali Brend Store takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed by receiving country.
Humans Bali Brend Store takes no responsibility for any delays in delivery time caused by customs of receiving country or shipping company.
Humans Bali Brend Store is legally required to declare the full Indonesian Rupiah value paid on the International shipments and must include and invoice for customs should they require it.
- Shipping fees and taxes will not be refunded for delivery items that are refused due to tax and custom duties regulations of country - receiver.
FOR FASHION PURCHASES
Indonesia - delivery within 1 - 3 business days
International Shipping
For international shipments, we use certified mail service, by EMS (Express Mail Service) Pos Indonesia and FedEx delivery company.
Estimated Standart delivery: 7-14 working days.
Estimated Express delivery: 4-9 working days.
International shipping costs are calculated in kilograms which we informed on the checkout.
Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.
Russia - no rates at the moment. Customers in this zone won't be able to complete checkout due to shipping issues.Please note:
- All orders are dispatched from our warehouse located in Bali, Indonesia.
We endeavor to prepare your purchase within 48 hours of order placement.
if your basket has at least one made-to-measure item - entire order will be delivered once customized item is ready
Deliveries are processed only during working hours from Monday to Friday.
As delivery is proceeded you will be provided by tracking number.
Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.
- To ensure you receive your order safely and successfully, all our parcels must be signed upon delivery. If no one is home to sign for your delivery, your package will be taken to the nearest sort facility and you will be able to reschedule a new delivery date with DHL.
- Please do not use PO box delivery addresses.
- Please remember to specify levels or unit numbers.
- Humans Bali Brend Store will not be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons.
International Taxes & Duties:
- Please be aware that if you are purchasing online from outside Indonesia, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
Humans Bali Brend Store takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed by receiving country.
Humans Bali Brend Store takes no responsibility for any delays in delivery time caused by customs of receiving country or shipping company.
Humans Bali Brend Store is legally required to declare the full Indonesian Rupiah value paid on the International shipments and must include and invoice for customs should they require it.
- Shipping fees and taxes will not be refunded for delivery items that are refused due to tax and custom duties regulations of country - receiver.
If you have any questions about these Terms, please contact us at:
Email: belkovna.info@gmail.com
Whatsapp at +6281353459162